No Returns or Refunds for Customized Orders

Please note that customized jerseys (including name, number, or badge personalization) are non-refundable and cannot be returned or exchanged.

Returns for Manufacturing Defects or Transit Damage

Returns are only accepted in cases of:

• Manufacturing defects

• Damage during transit

Return Eligibility

To be eligible for a return:

• The item must be unused, in its original condition, and in the original packaging.

• A receipt or proof of purchase is required.
  

• Note: Products purchased during sale period, discounted price and orders with discount codes are not eligible for any returns, exchange or refunds.

Refund Process (If Applicable)

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of the refund. If approved, the refund will be processed and credited to your original payment method within 2-3 business days.

Delayed or Missing Refunds

If you do not receive your refund within the expected timeframe, please:

• Check your bank account for any updates.

• Contact your credit card provider, as processing times may vary.

• Reach out to your bank, as there may be additional processing delays.

If you have completed these steps and still have not received your refund, please contact us at orders@shopezzy.com.

Clearance Sale Items

Products purchased during a clearance sale are not eligible for returns or refunds.

Contact Information

For any return-related inquiries, please contact us via:

WhatsApp: +91 8655878656

If you have any further questions, feel free to reach out.